Frequently Asked Questions

upholstery cleaning stafford

F.A.Q

Q. How long does it take to to clean an average sized carpet?

A. Most carpets (in good condition) take about an hour each. heavily stained carpets take between 1-2 hours to clean. however it takes about 30 minutes to set-up and pack away our equipment.

Q. How long does it take for my carpet to dry?

A. An average man made (synthetic) carpet usually takes about an 1-3 hours to dry. natural fiber (wool) carpet’s take between 3-6 hours to fully dry. 

Q. Will my carpet Shrink?

A. As long as the carpet has been properly fitted it is very rare that a having your carpets cleaned would cause the carpet to shrink. We would always inspect the carpet prior to cleaning to tell you of any concerns we may have.

Q. Do you move furniture?

A. We are more than happy to move furniture if the item is safe to be carefully moved. However it is important any valuable items or furniture containing valuables are moved by the customer. or clearly brought to our attention.

Q. What methods of payment do you accept?

A. We accept Cash, Bank Transfer, Cheques. (please note that cheques are only accepted on orders over £300

Q. How often should I have my soft furnishings and carpets cleaned?

A. It is recommended by most carpet and upholstery manufacturers that you have your carpets and upholstery cleaned at least every 12-18 months.

Q. What method of cleaning do you use?

A. We use hot water extraction (HWE) traditionally known as steam cleaning as our main method for cleaning carpets and upholstery. HWE is recognised by the carpet cleaning industry as the highest standard of carpet cleaning and upholstery cleaning.

Q. Which type of machine do you use?

A. We use a Professional industrial carpet cleaning machine. Our machine is also heated to give extra performance on really dirty carpets also helping to make your carpets dry quicker. 

Q. What are your opening hours?

A. All of our chemicals are environmentally safe and non toxic. and are safe for pets, children and people with allergies.

Q. What are your opening hours?

A. We are available 24 Hours a day 7 Days a week.

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